- Trying to setup a phone to connect to an Exchange 2010 server setup fails with “Activesync error 0x85010014”
- Other users are successfully able to use activesync to receive emails on their phones
- Software affected Exchange 2010, any activesync mobile client such as windows mobile, iphone, android etc.
I have seen this issue when inheritable permissions are not set on the users active directory account. Open Active Directory Users and Computers and make sure the below tickbox is checked.