Misc Tips for Troubleshooting Backups

As advised by Jamie!

1) Remove from Boot.ini /3GB /userva=3030 (Exchange memory customization)

2) Edit the registry and create a new DWORD Value ‘PoolUsageMaximum’ in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management and set initial value to 60, if the back up fails lower this number by 25%. Repeat until successful.

3) More Registry editing: Create a new DWORD value ‘PagedPoolSize’ in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management and set hex value of FFFFFFFF

4) Edit the registry again: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems -> Windows And change the Value data to the following: %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,4096,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16

5) Change Acronis task priority to Normal (done, this doesn’t help)

6) Switch server performance to Optimal for Background Services and System Cache (currently set to Background and Programs)

[1] http://kb.acronis.com/content/10440 – Error codes explained

[2] http://support.microsoft.com/kb/304101 – Backup program is unsuccessful when you back up a large system volume, covers points 2 & 3 of the above registry changes

[3] http://support.microsoft.com/kb/810371 – All about the userva switch in boot.ini

[4] http://support.microsoft.com/kb/126962 – Relates to point 4 above

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